Refunded orders are prohibited from returning or refunding.
July 05, 2025
Rule Details:
Refunded Orders:
If the platform has already issued a refund for an order, buyers are not allowed to initiate any return or refund requests for any reason.
Off-Platform Orders:
For products purchased through other channels (e.g., Amazon, independent websites, etc.),
if a refund has already been obtained via DZDEAL, any voluntary return or refund request will be considered fraudulent.
Violation Consequences:
- Immediate account suspension, with all pending refunds automatically canceled.
- Permanent blacklisting from the platform, prohibiting re-registration or participation in any future activities.
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